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Fill out the support form with your name, email, subject, and message. Once submitted, you'll receive a unique ticket ID for tracking.

Use the "Check Ticket Status" form and enter your ticket ID. You'll see the current status and any updates from our team.

Tickets can be: Open (newly created), In Progress (being worked on), Resolved (solution provided), or Closed (completed).

We typically respond within 24-48 hours during business days. Urgent issues are prioritized accordingly.

Once a ticket is created, you can't modify it directly. However, you can create a new ticket referencing your original ticket ID.

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